📦 RETURN & REFUND POLICY (Optimisée & Safe)
Last updated: [Date]
At Nuvia™, we stand behind the quality of our products and your satisfaction.
90-Day Money-Back Guarantee
You may request a refund within 90 days of receiving your order.
🔁 Returns Eligibility
Due to the personal and hygienic nature of our product, the following rules apply:
- Unused items only are eligible for return
- Product must be in original packaging
- Product must be in resalable condition
🚫 We do NOT accept returns of used or opened products
Refunds
If your product has been:
- Opened
- Used
- Or not in resalable condition
A return will not be accepted
Damaged or Defective Items
If your item arrives:
- Damaged
- Defective
Contact us within 7 days at:
We will:
- Replace the item
or - Issue a full refund